Terms of service
TERMS OF SERVICE
GENERAL INFORMATION
Welcome to Bunora™.
The terms “Bunora™,” “we,” “us,” and “our” refer to Bunora™, operator of the online store available at www.mybunora.store.
Bunora™ operates this online store, including the information, content, features, tools, products, and services available through the website (the “Services”).
Our store uses Shopify technology, which provides the e-commerce platform necessary to offer our Services.
These Terms of Service, together with our Privacy Policy, Refund and Return Policy, and any other policies published on this website, govern access to, browsing of, and use of our Services.
By accessing, browsing, using our website, or making a purchase, you agree to be bound by these Terms of Service.
If you do not agree with any of these terms, you must refrain from using our Services.
SECTION 1 — ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are of the legal age required under the applicable laws of your country of residence or that you have the necessary authorization to use our Services.
To make a purchase, we may request certain personal information, such as your name, email address, billing address, shipping address, and information necessary to process payment.
You agree to provide true, accurate, complete, and up-to-date information.
If you create an account, you are responsible for maintaining the confidentiality of your credentials and for any activity carried out through your account.
SECTION 2 — OUR PRODUCTS
We make reasonable efforts to display our products and their characteristics as accurately as possible.
However, colors, dimensions, finishes, and appearance may vary slightly depending on the device used to access the website, lighting conditions, and other factors.
Images used in our store are for illustrative purposes and may differ slightly from the physical product.
Descriptions, specifications, photographs, prices, and availability may be modified when necessary.
We reserve the right to remove products, limit quantities, or restrict certain orders when there is a commercial, technical, legal, or security reason to do so.
SECTION 3 — ORDERS
When you place an order through our store, you are submitting a purchase request.
We reserve the right to accept, reject, cancel, or limit an order when there is a reasonable cause, including:
- Pricing errors.
- Inventory errors.
- Suspected fraud.
- Misuse of promotions.
- Incorrect or incomplete information.
- Violation of these Terms.
An order confirmation will be sent to the email address provided during checkout.
Once confirmed, we will begin processing the order.
Cancellation requests submitted before the order has entered preparation or shipping may be processed where possible.
Returns and refunds are governed by our Refund and Return Policy.
Products purchased from Bunora™ are intended for personal use and not for commercial resale without prior authorization.
SECTION 4 — PRICES AND BILLING
The prices displayed in our store are those applicable at the time of purchase, except in the event of an obvious error.
We may modify prices, promotions, and commercial terms when necessary.
The customer is responsible for providing accurate information to process the order and payment.
If there is an obvious error in a price or essential order information, we may contact you to offer an appropriate solution, including the option to cancel the order and issue the corresponding refund where applicable.
SECTION 5 — SHIPPING AND DELIVERY
Bunora™ ships to the destinations available during the checkout process.
Delivery times displayed in our store are estimates and may vary due to circumstances related to:
- Shipping companies.
- Customs procedures.
- Weather conditions.
- Periods of high demand.
- Holidays.
- Logistical issues.
- Circumstances beyond our control.
We will make reasonable efforts to resolve any issues related to transportation or delivery.
Consumer legal rights regarding delivery will always be respected in accordance with applicable law.
SECTION 6 — INTELLECTUAL PROPERTY
All content available on www.mybunora.store, including logos, photographs, videos, texts, designs, graphics, trade names, trademarks, software, and other elements, belongs to Bunora™ or their respective rights holders.
You may not copy, reproduce, modify, distribute, publish, or use such content for commercial purposes without prior authorization.
All rights not expressly granted are reserved.
SECTION 7 — THIRD-PARTY TOOLS AND SERVICES
We may provide access to certain tools, applications, or services offered by third parties.
These tools may be subject to their own terms and policies.
The use of third-party services may be subject to acceptance of the terms established by their respective providers.
We may add new features, tools, or services to our store at any time.
SECTION 8 — THIRD-PARTY LINKS
Our website may contain links to websites, applications, or services operated by third parties.
Bunora™ does not control these websites and is not responsible for their content, availability, security, policies, or business practices.
The inclusion of a link does not necessarily imply that Bunora™ endorses or recommends the linked website or service.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Our store uses Shopify's technology platform to operate certain aspects of our e-commerce business.
Purchases made through our store are transactions between the customer and Bunora™.
Shopify provides the technological infrastructure for the platform but is not the seller of the products offered by Bunora™.
Orders, payments, shipping, returns, warranties, and customer service related to purchases are managed in accordance with Bunora™'s applicable policies and relevant legislation.
SECTION 10 — PRIVACY POLICY
Personal information collected through our Services is processed in accordance with our Privacy Policy.
By using our website, you may consult this policy to learn how we collect, use, and protect your personal information.
Certain data may be processed by Shopify and other technology providers necessary to process payments, manage orders, provide customer service, prevent fraud, and maintain the operation of our store.
SECTION 11 — REVIEWS AND CUSTOMER-SUBMITTED CONTENT
If you submit reviews, photographs, videos, comments, recommendations, or other content related to Bunora™ or our Services, you represent that you have the necessary rights to do so.
Where applicable and to the extent permitted by applicable law, you may grant Bunora™ a license to use such content for commercial, promotional, or informational purposes.
Do not submit content that infringes third-party rights, is illegal, misleading, offensive, or contrary to these Terms.
We reserve the right to remove content that violates these conditions.
SECTION 12 — ERRORS AND INACCURACIES
From time to time, there may be typographical errors, inaccuracies, or omissions relating to:
- Prices.
- Promotions.
- Availability.
- Descriptions.
- Features.
- Shipping costs.
- Estimated delivery times.
We may correct these errors when they are identified.
If an error materially affects an order that has already been placed, we will contact you to offer an appropriate solution, including cancellation and a refund where applicable.
SECTION 13 — PROHIBITED USES
You are prohibited from using our website to:
- Engage in illegal activities.
- Infringe intellectual property rights.
- Transmit viruses or malicious software.
- Attempt to gain unauthorized access to our systems.
- Reverse engineer our Services.
- Use automated systems to extract large amounts of information without authorization.
- Impersonate other individuals.
- Send spam or fraudulent communications.
- Attempt to interfere with the operation of the store.
- Use our Services for fraudulent purposes.
We may restrict or terminate access to our Services when there is a violation of these Terms or activity that may put our store, customers, or third parties at risk.
SECTION 14 — AUTOMATED AGENTS
Access through robots, automated systems, artificial intelligence agents, data extraction tools, or other similar systems must comply with applicable law and the technical measures implemented on our website.
We reserve the right to limit or block automated access that may affect the operation, security, or availability of our Services.
SECTION 15 — TERMINATION
We may restrict or terminate access to our Services when there is a violation of these Terms or when necessary to protect the security, operation, or integrity of our store.
Termination of access will not affect obligations that arose before such termination.
Provisions that, by their nature, should continue to remain in effect will remain applicable.
SECTION 16 — DISCLAIMER OF WARRANTIES
To the extent permitted by applicable law, the Services may be subject to availability and may experience interruptions or errors.
We do not guarantee that the website will operate uninterrupted or completely free of errors.
Nothing in these Terms limits any legal rights applicable to consumers.
SECTION 17 — LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Bunora™, its suppliers, and collaborators will not be liable for indirect or consequential damages arising from the use of the website or our Services.
This limitation will not apply where liability cannot legally be excluded or limited.
It will also not affect any rights legally granted to consumers.
SECTION 18 — INDEMNIFICATION
To the extent permitted by applicable law, the user shall be responsible for damages or costs resulting from fraudulent, unlawful, or otherwise improper use of our Services in violation of these Terms.
This provision does not limit any non-waivable rights granted to consumers under applicable law.
SECTION 19 — SEVERABILITY
If any provision of these Terms is deemed invalid, illegal, or unenforceable, the remaining provisions will continue to be valid to the extent permitted by applicable law.
SECTION 20 — ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Refund and Return Policy, Cookie Policy, and any other policies published on our website, constitute the terms applicable to the use of our Services.
SECTION 21 — ASSIGNMENT
The customer may not transfer their rights or obligations arising from these Terms when prohibited by applicable law.
Bunora™ may reorganize or transfer certain rights and obligations related to its business where legally permitted.
SECTION 22 — GOVERNING LAW AND CONSUMERS
These Terms shall be governed by Spanish law, without prejudice to any mandatory consumer protection rules that may apply in the customer's country of residence.
Nothing in these Terms is intended to deprive consumers of any rights granted to them under applicable law.
Disputes shall be resolved before the courts having jurisdiction in accordance with applicable law.
SECTION 23 — HEADINGS
The headings used in these Terms are for organizational purposes only and do not affect the interpretation of their provisions.
SECTION 24 — MODIFICATIONS
Bunora™ may update these Terms when necessary to reflect changes to our Services, business activities, or applicable legislation.
The current version will be available on our website.
Where applicable, we will communicate changes in accordance with applicable law.
SECTION 25 — CONTACT INFORMATION
If you have any questions regarding these Terms of Service, you can contact us:
Bunora™
Website:
www.mybunora.store
Email:
bunarabunora@gmail.com
Phone:
+34 675 36 23 31
Business Address:
Calle Almonacid 9
28038 Madrid
Madrid, Spain